Discover how banks profit billions from customer apathy and learn how to secure a more competitive home loan to save thousands over your loan term. Don’t let inertia cost you—take control of your financial future today.
Navigating the home lending market can feel like stepping into a high-pressure sales environment. For many, the overwhelming options, confusing policies, and pushy sales tactics deter them from making proactive financial decisions. Unfortunately, this hesitation plays directly into the hands of banks, enabling them to rake in billions each year from customer apathy.
Research by the Australian Securities and Investments Commission (ASIC) underscores this alarming trend. Mortgage holders who have had their loans for more than three years pay an average of 0.58% more in interest rates than new customers. On a $600,000 loan over a 25-year term, this translates to an extra $217 per month—or a staggering $65,000 over the life of the loan. Despite tightening budgets and increasing financial strain, a significant portion of Australians choose the path of least resistance. Why? Because the process of refinancing seems too complicated or daunting, leaving borrowers stuck in unfavourable terms.
The modern borrower faces several obstacles when searching for better home loan deals:
These challenges often lead borrowers to remain with their current lender, even when better options are available.
With the pressure of increased home loan rates, from rising inflation, research reveals that more than 90% of Australians have reduced lifestyle spending to keep up with mortgage repayments, yet 35% have never considered refinancing their loan. For these loyal borrowers, sticking with their current lender can be an expensive mistake.
The misconception that refinancing is too complicated keeps 81% of borrowers from even considering it. This inertia is exactly what banks depend on to maintain profit margins. Each percentage point in extra interest adds millions to their bottom line.
Traditional lending institutions thrive on customer loyalty and apathy. By offering attractive rates to new customers while neglecting existing ones, banks effectively penalise loyalty. It’s a system designed to reward inaction with higher costs.
If the idea of refinancing feels intimidating, you're not alone. However, with the right tools and support, navigating the home loan market doesn't have to be overwhelming. Here’s how you can take charge:
Platforms like Craggle are revolutionising the home lending process. Using industry-leading technology, Craggle eliminates the stress of researching and comparing loan options. Here’s how it works:
By leveraging platforms like Craggle, you save not just time and money but also avoid the pitfalls of apathy that banks exploit.
Taking control of your home loan isn’t just about saving money—it’s about securing your financial future. Consider these points:
Craggle is built to empower borrowers with transparency and simplicity. Its cutting-edge technology ensures that:
Banks prioritise acquiring new customers and often offer competitive rates to attract them, leaving existing customers with outdated, higher rates.
Absolutely. Refinancing can save you thousands of dollars over the life of your loan, especially if you’ve had your loan for more than three years.
Many borrowers feel overwhelmed by the volume of options, complex policies, and potential rejection risks. Tools like Craggle simplify this process by automating comparisons and policy matches.
On average, borrowers with loans over three years old can save 0.58% on interest rates, equating to $217 per month or $65,000 over 25 years on a $600,000 loan.
Even if your current lender matches a competitive offer, you still win. Refinancing gives you leverage to negotiate better terms.
Craggle uses advanced algorithms to compare over 7,500 home loan options and match them with your financial profile, saving you time and ensuring a higher probability of approval.
The billions that banks earn each year from customer apathy are a testament to the cost of inaction. By ignoring the opportunity to refinance, you’re leaving thousands of dollars on the table—money that could be used to secure your future, pay off debts, or invest in new opportunities. Take the first step toward financial empowerment. With tools like Craggle, you can navigate the home lending market with confidence, save thousands, and ensure you’re always getting the best deal possible.
Disclaimer: The opinions expressed in this article are strictly for general informational purposes only and should not be taken as financial advice or recommendations.